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How to Communicate Workplace COVID-19 Infections Effectively

• by EvolvHR Team

In the midst of a global pandemic, effective communication is vital to maintaining trust, ensuring safety, and managing workplace health risks. When a COVID-19 infection occurs in the workplace, employers must act quickly to notify employees while adhering to confidentiality requirements. Here’s how to use Paycor’s customizable communication template to navigate this challenging situation.

The Importance of Clear Communication

Transparent and timely communication during a health crisis helps:

  • Maintain trust between employees and management.
  • Reduce the risk of further spread through immediate action.
  • Ensure compliance with legal and public health guidelines.

Key Elements of an Effective Workplace COVID-19 Notification

1. Notify Employees Promptly

  • Clearly state the occurrence of a confirmed COVID-19 infection.
  • Outline the immediate steps the company is taking, such as sanitizing the workplace or instituting remote work.

2. Provide Health Guidelines

Include CDC recommendations, such as:

  • Washing hands frequently and thoroughly.
  • Using hand sanitizer with at least 60% alcohol when soap isn’t available.
  • Avoiding touching the face and practicing social distancing.

3. Maintain Confidentiality

  • Assure employees that personal health information will be kept confidential.
  • Provide a point of contact for employees to report symptoms or ask questions.

4. Explain Next Steps

  • Inform employees about workplace changes, such as temporary closures or remote work arrangements.
  • Specify how updates will be communicated, such as through email or phone.

Customizing the Template

Paycor’s template allows businesses to tailor communication to their specific needs, ensuring clarity and relevance. Use the bracketed placeholders to insert company-specific details, such as contact names and actions taken.

Best Practices for Crisis Communication

  • Be Empathetic: Recognize the challenges employees may face during this time.
  • Be Transparent: Share as much information as possible without violating privacy laws.
  • Be Proactive: Communicate updates regularly to keep employees informed.

Take Action Today

Start by reviewing your current workplace communication plans or use Paycor’s customizable template to prepare for potential health crises. Effective communication during a pandemic is not just a legal responsibility—it’s a way to show your employees that you care.

Build trust and ensure safety in your workplace. Use our template to craft effective COVID-19 notifications today.

Ready to Transform Your Human Resources Operations?

Encourage HR leaders to use the template to develop clear communication strategies for managing and notifying employees of workplace health risks.

Contact EvolvHR today to learn how we can help you implement these strategies and build a stronger, more resilient organization.